Good news to our product e-Citizen CRMS (Citizen Request Management System). Four large Greek Municipalities are already using our system and have seen the benefits for better organizing external requests, assigning to various departments and for the management see where it needs work to done.
For the citizens of these Municipalities the good news is that they are experiencing true e-government services. Our software gives them reliability that their issue will be certainly handled by local state staff till it it is closed.